Privacy Policy
Introduction
HOME AWAY FROM HOME DEVELOPMENTS INC. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website and in connection with our short-term rental property management services.
By using our website or engaging our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
We may collect information from property owners, guests, prospective guests, vendors, contractors, and website visitors, including:
Personal Information
* Full name
* Email address
* Telephone number
* Mailing address
* Government-issued identification where required
* Emergency contact information
Property and Booking Information
* Property details
* Reservation information
* Guest communication records
* Check-in and check-out information
* Property owner account information
Payment Information
* Banking information
* Payment processing information
* Billing and invoicing details
Technical Information
* IP address
* Browser information
* Device information
* Website usage analytics
How We Use Information
We may use collected information to:
* Manage short-term rental properties
* Process reservations and bookings
* Communicate with guests and property owners
* Coordinate cleaning, maintenance, and vendor services
* Process payments and owner payouts
* Verify identities and prevent fraud
* Comply with legal and regulatory requirements
* Improve our services and website
Information Sharing
We may share information with:
* Booking platforms such as Airbnb, Vrbo, Booking.com, and other reservation channels
* Property management software providers
* Payment processors and financial institutions
* Cleaning and maintenance vendors
* Legal, accounting, and professional advisors
* Government authorities when legally required
We do not sell personal information to third parties.
Data Security
We implement reasonable security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Subject to applicable laws, you may request:
* Access to your personal information
* Correction of inaccurate information
* Deletion of eligible personal information
* Withdrawal of consent where applicable
Requests may be submitted to:
Email: enquiry@thehah.ca & str@prajwalshah.com
Third-Party Services
Our services may involve third-party websites, booking platforms, payment processors, and software providers. We are not responsible for the privacy practices of such third parties.
Requests may be submitted to:
Email: enquiry@thehah.ca & str@prajwalshah.com
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.
Contact Information
HOME AWAY FROM HOME DEVELOPMENTS INC.
Email: enquiry@thehah.ca & str@prajwalshah.com
